Preliminary note : the following instructions do not apply to all the companies of the Solvay group. Click here for the list of participating companies.

1. Address for sending invoices

All invoices and credit notes must be sent to the following address:

Apartado YYY (click here to check the value for YYY)
Carnaxide
PT 2791-901 Carnaxide
Portugal

The address and details of the invoiced customer shall remain unchanged.

Please note as a matter of importance that you must never address invoices to named individuals or marked for  the attention of your customer contact.
Only correspondence relating to the processing and payment of your invoices should be sent to the above-mentioned address.

2. Mention the Solvay purchase / order number on each invoice

Each invoice must indicate our reference, as mentioned on our order form, otherwise your invoice may be returned.
For this reason, we stress that you should request this information if it is not provided to you spontaneously when you agree to provide services or supply goods or equipment. The Solvay standard structure of the purchase order references is: YYYYYYYYYY-CCCC-XXX where

YYYYYYYYYY = purchase order number
CCCC = company code
XXX = specific positions

3. Implementation of an optical character recognition system

Processing of invoices are automated using an optical character recognition system.  For optimum performance, the layout of your invoices and the clarity of the different columns are particularly important.  It is therefore vital to ensure that our reference is accurately printed on your invoices, as described in the previous paragraph.

4. Payment

Payment of all invoices from our suppliers is made by Solvay CICC SA. Payments have been assigned to Solvay CICC SA, which has no effect on the contractual relationship associated with the supplies concerned.

Note that section 1, 2, 3 do not apply to suppliers paid by self-billing.