Developing Expertise
As an international in-house service provider, 3S includes many key areas of expertise, evolving around integrated information technology solutions and an e-services working environment. Those areas of expertise include:
- Solvay group knowledge in order to maintain close customer relations and guarantee customer satisfaction
- Process experts in Finance, Human Resources and service delivery
- IT support to develop and maintain state-of–the-art technical solutions to enable 3S and Solvay to compete worldwide, on-line
- Team leaders keen to motivate key professionals in a highly competitive environment and to stimulate innovation and continuous improvement
- Country experts to meet language and cultural specific needs in order to deliver customized services.
Training and Learning Languages & Processes
Knowledge is one of the biggest assets of a company. One of our main concerns is also to manage and delimit knowledge used in 3S Processes. Once this step is achieved we are in the right position to classify the information and put it in the right format in order to deliver it in a pedagogical package through e-learning solution.
Each person has his/her own specific academic education or already work experiences that makes him/her unique. To ensure the right match between those characteristics and the position that someone is going to fill in an organizational structure, gaps in knowledge need to be identified and tackled to ensure that people have the right tools to work.
Training Needs Assessment is done to allow us to deliver Tailor Made Services based on optimal knowledge capture and knowledge transfer techniques.