Preliminary note

The following instructions do not apply to all Solvay companies. Click here to view the list of participating companies.

1. Address for sending invoices

All invoices and credit notes must be sent to the following address:

Apartado YYY (click here to check the value for YYY)
Carnaxide PT 2791-901
Carnaxide - Portugal

The address and details of the invoiced customer shall remain unaltered.

Please note that you must never address the invoices to named individuals or mark the invoices to get the attention of your customer contact. 

The only correspondence that must be sent to the above-mentioned address is that relating to invoice processing and payment.

2. Always mention the Solvay purchase/order number for each invoice

Each invoice must indicate our reference as mentioned on our order form, otherwise your invoice may be returned. If this information is not provided to you spontaneously when you agree to provide services or supply goods or equipment, it is extremely important that you request it.

The Solvay standard structure of the purchase order reference is the following:

YYYYYYYYYY-CCCC-XXX

YYYYYYYYYY is the purchase order number
CCCC is the company code
XXX are the specific positions

3. Implementation of an Optical Character Recognition System

All invoice processing is automated using an Optical Character Recognition System. For optimum performance, the layout of your invoices and clarity of the different columns are particularly important; therefore, it is vital that you ensure that our reference is accurately printed on your invoices, as described in the previous paragraph.

4. Payment

All supplier invoice payment is made by Solvay CICC SA. This has no effect on the contractual relationship associated with the supplies concerned.

Please note that sections 1, 2 and 3 do not apply to suppliers paid by self-billing.